02 Jun

2 Obtain management support

As described in ISO/IEC 27001, management plays an important role in the success of an ISMS.
What you need: Management responsibility section of ISO 27001. Management must make a commitment to the establishment, implementation, operation, monitoring, review, maintenance, and improvement of the ISMS. Commitment must include activities such as ensuring that the proper resources are available to work on the ISMS and that all employees affected by the ISMS have the proper training,awareness, and competency.
Results: Establishment of the following items demonstrates management commitment:

  • An information security policy; this policy can be a standalone document or part of an overall security manual that is used by an organization.
  • Information security objectives and plans; again this information can be a standalone document or part of an overall security manual that is used by an organization
  • Roles and responsibilities for information security; a list of the roles related to information security should be documented either in the organization’s job description documents or as part of the security manual or ISMS description documents.
  • Announcement or communication to the organization about the importance of adhering to the information security policy.
  • Sufficient resources to manage, develop, maintain, and implement the ISMS.

In addition, management will participate in the ISMS Plan-Do-Check-Act [PDCA] process, as described in ISO 27001 by:

  • Determining the acceptable level of risk. Evidence of this activity can be incorporated into the risk assessment documents, which are described later in this guide.
  • Conducting management reviews of the ISMS at planned intervals. Evidence of this activity can be part of the approval process for the documents in the ISMS.
  • Ensuring that personnel affected by the ISMS are provided with training, are competent for the roles and responsibilities they are assigned to fulfill, and are aware of those roles and responsibilities. Evidence of this activity can be through employee training records and employee review documents.